Privacy Policy

At VisitorIn ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you use our website, mobile applications, and visitor management services (collectively, the "Service").

1. Information We Collect

We collect information in the following ways:

• Account Information: When you sign up for an account, we collect your name, email address, organization name, and password. If you sign up via Google, we collect your Google profile information.
• Visitor Data: When visitors use the VisitorIn kiosk at a Customer's location, we collect data such as their name, email, phone number, photo, and host details. We process this data on behalf of our Customers.
• Usage Data: We automatically collect information about how you interact with our Service, including device details, IP addresses, and access times.

2. How We Use Your Information

We use the collected data to:

• Provide, maintain, and improve our Service.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (e.g., Google Cloud, Firebase, Stripe) solely for the purpose of operating our Service. These providers are bound by confidentiality agreements.

4. Data Retention

We retain personal data for as long as necessary to provide our Service and fulfill the purposes described in this policy. Customers usually control the retention period for their specific visitor data.

5. Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at [email protected].

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]